Our Services
Kastom aims to provide a responsive service to support the needs of children and families. All staff are certified to deliver the services we offer.
Reportable Conduct Investigations
Kastom can conduct independent investigations into allegations of employee or volunteer misconduct. Our process ensures procedural fairness, designed to protect children and ensure accountability.
Family Group Conference Facilitating
Kastom supports family led decision making processes. Through Independent Family Group Conferencing, we aim to promote self-determination, participation and shared decision making.​
​
The purpose is to empower families to make informed choices about the child’s best interest and put decision-making back in the hands of family.
​​
Kastom recognises that families are experts in their own lives and understands the importance of being inclusive and respectful.
Care Assessments
Kastom's assessments include general foster care, kinship, guardianship, parenting capacity assessments and carer reviews.
​
Our assessments are succinct, balanced and assessed based on the best interests of the child and family.
​​
Kastom understands that cultural child rearing practices are unique and plays a vital role in the raising of happy and content children. We support these practices and will take them into consideration when completing assessments.​​
Quality Improvement
Child safety is more than policy — it’s practice.
​
​Kastom partners with organisations to review current child safe frameworks to ensure they align with legislative obligations and sector standards.
​​
​Through a structured quality improvement process, we identify gaps, clarify responsibilities, and strengthen reporting and governance systems.
​​
You’ll receive:
-
A comprehensive policy and process review
-
Clear, evidence-informed recommendations
-
A roadmap for alignment with regulatory and governing body requirements
-
Practical steps to embed child safe practices into daily operations​
​
Our goal is simple: to help you create systems that are not only compliant, but effective, sustainable, and child-centred.
Cultural Planning
In consultation with the caseworker, child or young person, families, and significant others, Kastom can complete cultural case plans that identify the individual child's cultural needs.
​
It will outline how the child or young person will be immersed in culture and ways to maintain and support their cultural identity and connections to their cultural heritage, community and language.